Privacy policy

Who we are

Majors Builders Merchants (East Ham) Ltd, Southend Road, East Ham, London E6 2AL, is the data controller for this website. Contact us at info@majorsltd.co.uk with any question about your data.

What we collect

Details you give us when you order, open an account, request a quote or contact us: name, company, address, email, phone and payment details (processed by our payment provider, never stored by us). We also collect basic technical data such as IP address and pages visited to keep the site working and secure.

How we use it

To process and deliver orders, manage accounts and credit, respond to enquiries, send order updates, and, if you have agreed, send you offers. We do not sell your data.

Sharing

We share data only with suppliers who help us run the business, such as payment, delivery and email providers, and with credit reference agencies for credit account applications. All are bound to protect your data.

Your rights

You can ask for a copy of your data, have it corrected or deleted, or object to marketing at any time by emailing info@majorsltd.co.uk. You can also complain to the Information Commissioner's Office.

Retention

Order and account records are kept for six years for tax and warranty purposes. Enquiry data is kept for twelve months.