Terms and conditions

About these terms

These terms cover use of this website and purchases from Majors Builders Merchants (East Ham) Ltd. Trade account customers are also bound by the terms in their account agreement.

Orders and prices

Prices are shown inc and ex VAT. An order is accepted when we confirm it by email or text. We may correct obvious pricing errors before dispatch. Quantity discounts and offers can be withdrawn at any time.

Delivery and collection

Delivery dates are estimates. Goods are offloaded to the kerbside and risk passes to you on delivery or collection. Please check goods on receipt and report damage or shortages within 48 hours.

Returns

Our Returns page sets out what can be returned and how. Nothing in these terms affects your statutory rights as a consumer.

Product information

Natural products such as timber, bricks and aggregates vary in colour and size between batches. Images are a guide only.

Liability

We are not liable for losses that were not foreseeable, for business losses of consumers, or for delays caused by events outside our control. Our liability for business customers is limited to the price paid for the goods.

Law

These terms are governed by the law of England and Wales.